Resources Available Here! 

Contact Sentier Customer Support

1-844-VETCORDER (1-844-838-2673)

Contact technical support with questions by emailing SUPPORT@SENTIERCONNECT.COM  or open a support ticket by clicking on the “Support” button in the lower right corner of this screen – we’ll reply within 24 hours!

If you would like a call back, please let us know that and be sure to include your phone number.

Vetcorder Support – How To Videos

Watch these informative videos for a visual demonstration of Vetcorder’s features.

Vetcorder Pro In-service with Becky

This is a detailed Vetcorder Pro in-service video with our very own Becky Woods. DID YOU KNOW? Our service department is available for questions, tips and tricks as well as general information by calling 844-VETCORDER. Also, EVERY MONITORING DEVICE from Sentier comes with a no cost in-service done via phone or live video to get your clinic or facility off to a great start.

Vetcorder Airmate In-Service with Becky

This is a detailed Vetcorder Airmate unpacking video with our very own Becky Woods. DID YOU KNOW? Our service department is available for questions, tips and tricks as well as general information by calling 844-VETCORDER. Also, EVERY MONITORING DEVICE from Sentier comes with a no cost in-service done via phone or live video to get your clinic or facility off to a great start.

Vetcorder Classic In-service with Becky

This is a detailed Vetcorder Classic in-service video with our very own Becky Woods. DID YOU KNOW? Our service department is available for questions, tips and tricks as well as general information by calling 844-VETCORDER. Also, EVERY MONITORING DEVICE from Sentier comes with a no cost in-service done via phone or live video to get your clinic or facility off to a great start. 

Monitor Vitals using Vetcorder's Bluetooth

Using and Android or iOS tablet with Bluetooth 4.0 or higher, download the app Vetcorder Monitor and start the Vetcorder’s “Monitor Vitals” mode. The app should display the last four of your Vetcorder’s serial number within 30 seconds. Select your Vetcorder and monitoring will begin. The first time you connect, you may have to enter the code “8888” to begin.

Care and Storage of your Vetcorder Pro

This video explains some of the care and storage requirements of your new Vetcorder Pro. As with any equipment when proper care is taken it can extend the life of your equipment. Please contact us at support@sentierconnect.com should you have any questions or need further instruction on how to care for your Vetcorder Monitors. 

How to Download Recordings

This video explains how to download a daily check from a patient for record keeping or referral. There are two apps available at no cost from iOS and Android that will help you do this. This feature of the Vetcorder Multi Parameter Monitors uses the Bluetooth option and the “VETCORDER CONNECT” app. Please contact us at 844-VETCORDER for further information and or instruction. DID YOU KNOW? We can also walk you through this option and your clinic via video conference for live instruction.

Download the Quick Start Guide to get an overview of the Vetcorder’s essential features. Step by step instructions provide a reminder and enable first time users to start using Vetcorder immediately.

Download the Quick Start Guide to get an overview of the Airmate’s essential features. Step by step instructions provide a reminder and enable first time users to start using Airmate immediately.

Download the Quick Start Guide to get an overview of the Vetcorder Pro’s essential features. Step by step instructions provide a reminder and enable first time users to start using Vetcorder Pro immediately.

Download the PDF owner’s manual for in-depth instructions for all features of the Vetcorder Pro. (Coming Soon) 

Download the PDF user’s manual for in-depth instructions for all features of the Vetcorder AirMate.

Download the PDF user’s manual for in-depth instructions for all features of the CAT+ Doppler.

Most commonly asked questions include:

  • Should I turn off my Vetcorder after each use?

  • What accessories come with the Vetcorder?

  • How do I clean my Vetcorder?

Download the PDF here for step-by-step instructions on how to download recordings from the Vetcorder.

What kind of tablet should we have? 

The following tablets have been used by our customers for the Vetcorder’s Monitor Vitals feature. Download the “Vetcorder Monitor” app to connect your tablet to Monitor Vitals.  When selecting a tablet or phone for use, please make sure it comes with a Android or iOS platform to access the Vetcorder Apps.

  • Samsung Galaxy Tab 4   7″ or 10″
  • Lenovo Smart Tab M10
  • iPad Generation 3
  • iPad Generation 4
  • iPad mini
  • iPad mini 2
  • iPad mini 3

Contact Technical Support for Software Update

Contact us at 844-VETCORDER or support@sentierconnect.com

CONTACT US! To learn more about the VETCORDER PRO, VETCORDER AIRMATE, CAT+ DOPPLER OR ZUMAYA EXOTICS KIT!

 

1-844-VETCORDER
(1-844-838-2673)

Customer Service

 

Sentier
Waukesha, WI 53189, USA
Email: Info@SentierConnect.com